Refund Policy-Refund Policy | Viora Blend

Refund Policy

We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Just let us know and we will provide a return address and a replacement or refund as preferred.

If you are unsatisfied with your order – please contact our support and we will do our best to help you out!

We do not issue the refund if:

your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)

You can submit refund requests within 15 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on Contact Us page.

Refund Policy-Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Our Refund Policy provides details about eligibility requirements, return conditions, refund processing, and other important information you should know. If you receive an item that is damaged, incorrect, or does not meet the applicable return

At Viora Blend, we aim to make the shopping experience simple, transparent, and convenient. Our Refund Policy helps customers understand what to expect when requesting a return or refund and provides guidance on how to contact our support team when assistance is needed.